Conflict Communication Skills
12-Months to Complete
Why learn effective communication?
Conflicts are an unavoidable human phenomenon and resolving it requires effective communication. Like most things, communication is a learned skill and virtually everyone has room for improvement. Learning how to effectively communicate will help you: build trust with others; prevent, diffuse, and resolve conflict; provide clarity and direction; create better relationships; and reduce your anxiety and stress.
What you will learn
How to develop trust • The best method of communication for managing conflict • How to create persuasive messages • How to ask thoughtful questions
How you will benefit
You will better be able to prevent, manage, and resolve conflict; engage in active listening; understand what others want; respond strategically to other's wants and needs; and craft convincing and clear messages.
Frequently asked questions
When can I get started?
You can start immediatly after purchasing the course.
How does it work?
After enrolling, you'll complete the course at your pace, whenever and wherever you want.
How long do I have to complete each lesson?
Take however long you need, so long as all the lessons are complete before the course expires.
Are the instructional materials included?
Yes, the instructional materials required for this course are included in enrollment and will be available online.